OUR STANDARD RETURN POLICY IS: 100% SATISFACTION GUARANTEED!
30 DAYS | NO QUESTIONS ASKED.
Returns & Exchanges
We want you to love our clothing as much as we do. If for any reason you are not completely satisfied with your purchase, please let us know and we will gladly replace or refund your purchase.
RETURNS GENERAL RULES
-Returns or exchanges must be mailed within 30 days of receipt of your purchase.
-We offer free returns on USPS.
-Any and all items that have been laundered or altered in any way cannot be accepted for exchange or credit.
-We are not liable for lost packages without tracking.
-Please make note of the tracking number on the return label and keep it for your records.
STEPS TO RETURN OR EXCHANGE AN ITEM
Our standard return policy is 30 days, no questions asked. If you're not sold by day 30, you can return/exchange your Greenco products for free.Contact us at customer.service@usegreenco.com and we will give you step by step instructions on how to do so!
IF YOU WANT TO SHIP IT YOURSELF, PLEASE SEND IT TO THE ADDRESS BELOW.
Fallen Arrows / Greenco
Consumer Returns Department
50 Waverly Way NE Atlanta, GA 30307 United States
REFUND REQUESTS
Once the returned item is received, verified and processed by our returns department the original purchase price of your returned item(s) will be credited back to your original form of payment. Allow approximately two weeks for processing.
EXCHANGE REQUESTS
Once the returned item is received, we will immediately process a new order for your exchange, and ship it to you with no additional shipping charge. Allow approximately two weeks for processing.
WE MAKE MISTAKES SOMETIMES
Hey, we're not perfect (but we try)! If we've sent you the wrong or damaged item please contact us immediately through e-mail at costumerservice@usegreenco.com and a Customer Service representative will assist you with a resolution.